Categories
Travel Guide

How To Recover Lost Items at Melbourne Airport

In this guide we will cover the necessary steps to take if you have lost items at Melbourne Airport and need them recovered.

If you have lost items within T2, T3, T4 or at security checkpoints..

1. Call the number (03) 9297 1805

This is Smartcarte’s lost property number, with this you can inquire about your lost items and find out if anything similar to their description has recently been collected (Operates 5 am – midnight, 7 days a week). You may also call outside these hours and leave a message, someone will get in touch with you during work hours.

Alternatively you can submit this form to provide a description of your lost items: https://www.melbourneairport.com.au/Passengers/Help

If you have lost an item in T1

Visit the lost property desk that is located next to carousel 2 on the ground level before security. 

Let us take a look at how Indians in Australia celebrate these festivals and the new ways that have been adopted, reflecting the world we live in.

2. Lost property retrieval

After speaking to a staff member, you will be provided with an item number. You will need to cite this number in order to claim your lost property.

Book an appointment with Smartcarte in order to collect your items, 48 hours notice must be provided for them to be ready upon your arrival.

If you have lost property during a flight

If this occurs, it is advised to contact the specific airline directly.

Be advised that items lost at Melbourne Airport will generally be held up to 3 months before they are donated to a local charity.

Travelling in 2022 with Gaura Travel

As there are no quarantine or travel restrictions required in place, plan your journey to reunite with your family & friends with Gaura Travel in this year 2022. Find all available flights options with us.

https://gauratravel.com.au/flight-deals/

Book your tickets from Australia to India to Australia on www.gauratravel.com.au
Gaura Travel – YOUR BEST WAY HOME